Shipping:
Allow 3-5 working days to process your order. If we encounter a delay regarding your purchase, we will do our best to contact you and let you know.
After receipt/approval of funds, orders will be released for delivery anywhere within Australia using Regular Australia Post, 1-6 working days.
International orders will be shipped via Australia Post and can take 10 - 14 days.
We also offer reduced postage on multiple items purchased. Please contact us before payment to receive a postage discount.
No local pickup service available.
Returns:
While all care is taken, any errors or omissions in the details is unintentional. If problems do arise, please contact us and we shall endeavour to resolve any issues.
Full refund or replacment offered (including postage and handling costs) on products found to be faulty/defective at purchase.
Contact us before returning any product to BTSA as refunds are not automatically granted and will be assessed individually.
